LEGAL NOTICE AND PRIVACY POLICY

By accessing the Aux Secrets des Arcs website (hereinafter “the Site”), the user acknowledges having read these terms of use as well as the provisions related to the collection of personal data. The user agrees to accept and comply with all of these terms.

1. PUBLISHER

The Site is owned by “Aux Secrets des Arcs,”
owner of a Sole Proprietorship (EI),
registered with INPI (Registration No.: 424203257).
Unrated Tourist Accommodation.
Email: auxsecretsdesarcs@gmail.com

2. PERSON RESPONSIBLE FOR PUBLICATION

Aux Secrets des Arcs
Email: auxsecretsdesarcs@gmail.com

3. SITE HOSTING

This site is hosted by O2switch
S.A.S. with capital of €100,000 – RCS Clermont-Ferrand – France – SIRET: 51090980700032
Headquarters: Chemin des Pardiaux – 63000 CLERMONT FERRAND – France.
support@o2switch.fr
https://www.o2switch.fr

4. INTELLECTUAL PROPERTY

All elements composing this website (domain name, texts, graphics, graphic charter, logos, sounds, photos, animations, databases, and the Site itself) are the exclusive property of Aux Secrets des Arcs or are used under legal authorization.

Any reproduction, representation, distribution, copying, transmission, adaptation, decompilation, or use, in whole or in part, on any existing or future medium, is strictly prohibited without prior written authorization from Aux Secrets des Arcs.
No rights or licenses are granted without this prior written permission.

5. PERSONAL DATA PROTECTION

In accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of 27 April 2016, we inform you of how your personal data is collected and processed.

Data controller

Aux Secrets des Arcs, sole proprietorship – 46090 Bellefont-la-Rauze, France.
Contact: auxsecretsdesarcs@gmail.com

Data collected, purposes and legal bases

  • Managing bookings and stays – surname, first name, e-mail, telephone, address, stay dates and selected options. Legal basis: performance of the contract. Retention: 3 years after the last stay.
  • Invoicing and accounting obligations – orders and invoices. Legal basis: legal obligation. Retention: 10 years.
  • Online payment and card pre-authorisation – payment data processed directly by Stripe; no bank data is stored on the Site. Legal basis: performance of the contract. Retention: pre-authorisation released 5 days after departure.
  • Responding to enquiries sent via the contact form – name, e-mail and message. Legal basis: legitimate interest. Retention: 3 years after the last contact.
  • Site audience measurement – browsing data and cookies. Legal basis: consent. Retention: 13 months.

Recipients

Data is intended for Aux Secrets des Arcs and its technical service providers acting as processors: O2switch (hosting, France), Stripe (payment), Google (audience measurement), the e-mail delivery provider and the agency responsible for maintaining the Site. No data is sold or transferred for commercial purposes.

Transfers outside the European Union

Some providers may process data outside the European Union. Such transfers are governed by the European Commission’s standard contractual clauses or an equivalent mechanism.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to set instructions concerning its fate after your death. These rights may be exercised at auxsecretsdesarcs@gmail.com; a reply will be provided within one month.

If, after contacting us, you consider that your rights have not been respected, you may lodge a complaint with the CNIL, the French data protection authority – 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 – www.cnil.fr

Cookies

The management of cookies and trackers is detailed in our Cookie Policy, accessible at any time from the consent banner.

6. DISCLAIMER

Security & Availability
Although Aux Secrets des Arcs secures access and content of the Site, it cannot be held liable for damages resulting from access or use (viruses, deterioration, etc.). The user is solely responsible for their computer equipment and Internet connection.

Accuracy of Information
Information on the Site is provided for informational purposes only and has no contractual value. Aux Secrets des Arcs does not guarantee the accuracy, completeness, or updating of the information and cannot be held responsible for any errors or omissions.

Site Modifications
Aux Secrets des Arcs reserves the right, at its sole discretion and without notice, to modify, suspend, or delete all or part of the Site, including its content and functionalities.

Connection & Hyperlinks
Costs related to equipment (Internet access, hardware…) necessary to browse the Site are the sole responsibility of the user. Anyone wishing to create a hyperlink to the Site must obtain prior express authorization from Aux Secrets des Arcs. If necessary, Aux Secrets des Arcs reserves the right to demand the removal of any inappropriate link.

7. COMPLIANCE WITH REGULATIONS

The Site is operated by Aux Secrets des Arcs, based in France. Users accessing the Site from other countries must verify that their use complies with local laws.

8. CHANGES TO TERMS

Aux Secrets des Arcs reserves the right to modify and update these Legal Notices and the Privacy Policy at any time and without notice, to ensure legal compliance and applicability.

9. PHOTO CREDITS

Photographs used on this Site come from various sources and are the exclusive property of Aux Secrets des Arcs or their respective authors who have authorized their use.
For any copyright concerns, please contact: auxsecretsdesarcs@gmail.com

10. SITE DESIGN & DEVELOPMENT

The Site was designed and developed by a third-party provider (Terre Bleue Marketing).
For any questions about usability or design, please contact the publisher at auxsecretsdesarcs@gmail.com

© 2025 – Aux Secrets des Arcs – All rights reserved